Why can't my USB3.0 device work on TS-PNU3?

Category : Setup / Operation
Please check the following:
1. If TS-PNU3 is properly inserted to ExpressCard/34 of your laptop.
2. If you use the packaged USB cable to connect TS-PNU3 and your laptop.
3. If you have installed the latest TS-PNU3 driver v2.1.39.0.Please confirm with the manufacturers if your laptop supports ExpressCard/34 devices (TS-PNU3 is an ExpressCard/34 device).
If driver v2.1.39.0 still cannot solve your problem, you may want to ask the retailer or distributor of your external device for firmware update.

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